Dispute Resolution and Strategy For Australian Businesses

HatchOne is a business consultancy specialising in dispute resolution, arbitrations mediation and expert determination. My name is Ian McMaster and I invite you to explore my key services below and contact me to learn more.

Ian McMaster at HatchOne

My name is Ian McMaster and I provide professional dispute resolution services. I am a dispute advocate who is solution- and results-driven, as well as a general strategic thinker and planner. I am an experienced SME commercial manager with a strong legal background, and a specialist in small business development.

A discussion icon

Arbitration, Expert Determination And Mediation

HatchOne offers expertise in alternative negotiation, facilitation, mediation, conciliation, expert determination and arbitration.

An idea icon

Project Management

To achieve project goals within the constraints of scope, time, quality and budget, to optimize the allocation and integration of inputs to meet objectives, turn to HatchOne.

A time icon

Project Estimating

HatchOne offers professional services in calculating the single total value of the cost estimate, and its identifiable component values.

A teaching icon

Business Strategy and Advice

HatchOne offers the business consulting that can help propel your company to a results-driven, achievement-oriented, innovative and growth-oriented environment.

Our Successes and Achievements

My key achievements to date include:

  • Technical resolution of numerous problems unable to be resolved by others such as access systems for the Dubai International airport, Opera House Sydney and Reserve Bank Head office Sydney;
  • Development from start-up of the second-largest rental company of its type in Australia;
  • Introduction of that rental product into SE Asia;
  • Helping to create the Australian Standards ME-5 committee and co-authoring two Australian Standards;
  • Dispute resolution for various contractors (bridge, civil, building) and a health care business;
  • Advocacy within the dissolution of a family estate leading to the future development of a significant property portfolio for one of the family members.

My Value Propositions

A team icon

Industry and International Business Experience

With my range of experience, I am equally at home working with a client on a one on one basis or building a strong team from scratch.

A construction icon

Technical Capability in Construction

I offer expertise gained from 45 years of experience in the Building and Construction Industry, both in Australia and overseas.

A measurement icon

Contract, Advocacy and Legal Experience

I have the ability to combine strategic planning with strong technical know-how and legal understanding.

A chart icon

Strategy, Achievement and Compliance

I work from a strategy down or from my client up, always with a strong focus on financial stability and organisational growth.

A paper plane icon

Supportive, Empathetic, Determined

Large or small, my clients receive the best of my ability with passion, dedication and persistence in assisting them to meet their goals and objectives.


Whilst enduring a family break up of a large property portfolio, Ian was introduced to me as a person who could devise an acceptable outcome for all parties to an ongoing legal action. His involvement not only settled the Supreme Court matter through Court appointed Mediation, but led to the strategic establishment of my successful property investment group of companies. Roslyn Vincent. Eastor Property Group

From Eastor Properties

I am using Ian’s services to develop the strategy and detailed planning to double the size of my business over the short term. Ian’s broad range of skills, qualifications and his years of experience have proved invaluable in helping me achieve my direction. I will be happily working with Ian over coming months to achieve my goals. Oliver. Owner.

From MasterCraft Flooring

Ian has been a monumental help to both myself and my business through his knowledge, guidance and assistance. I was able to successfully recover a debt owing from a defaulting builder. My regret is that I wasn’t able to utilize Ian and his services earlier. I couldn’t recommend his services any higher. Zac. Owner.

From Aeon Building and Carpentry

My wife and I engaged Ian’s services in a property settlement matter where the developer was refusing to settle due to issues with the builder. Ian expedited the background research and recommended and worked with a lawyer who assisted in us understanding our rights. We achieved settlement and are now happily in possession of our property due to Ian’s skill, care and experience. Bob & Lois

From Bob & Lois Salamonsen

We are a major glass and aluminium facade company in Victoria and recently needed help with two major projects. We engaged Ian’s services through his consultancy company to undertake the detailing of the facade for the Knox Private Hospital extension. The work involved amendment of the facade design from panel to curtainwall construction and detailing of associated elements such as sunblades and screens. Ian then went on to provide the window and aluminium extrusion detail for the 60 storey Empire Apartment tower in the CBD. Chris. Design Manager

From Window Co.

Ian and I have worked alongside each other as consultants over the past 20 years or so providing solutions to problems. I am a design engineer specialising in multi-storey facades and light-weight design. Ian has used my services on various projects including the design conversion and installation of the Eastlink Operation Centre, Ringwood facade, the Knox Private Hospital extension, Yarra’s Edge Tower 4, Wills Court Penthouse, and many others. Each of these major projects have had unique problems to which Ian has applied his lateral thinking and tenancy resulting in successful client outcomes. We are pleased to confirm that his work is detailed and accurate and that he is a solutions seeker unconstrained by rigid thinking. David, PENZ, M. Eng.

From Davian Structures

For everything from dispute resolution to business strategy, call Ian McMaster and HatchOne on 0435 846 356

Scroll to Top